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| FAQ |
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| How can I pay? |
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| For processing your orders we use RegNow as an authorized retailer of goods and services provided by Softery. You can buy with almost any type of credit card, PayPal, wire or by phone. |
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| How and when will I receive the component(s) I order? |
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| After purchasing you will get an e-mail with download link(s). |
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| What happens, though, if someone access a site with the menu system/code and they don't have flash installed? |
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| In this case Macromedia Flash Player will be installed automatically after confirmation. |
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| I couldn't find any information on licensing restrictions for your menus. Can they be used on multiple websites, or does each website require a separate license? |
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| You can use menus on multiple websites without limitations. |
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| I have one of your menus working in DW-8. It works without the first button on the left when I run it through the DW browser features, however, after I upload the file to the site, the old trial version insists on coming in? |
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| It seems that you did not update .swf file. If in DW everything is ok you need update flash file on your server. |
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| Are your menus comparable with Dreamweaver MX? Are they loaded in the extension manager? |
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| Our extensions work with Dreamweaver MX 2004 and higher. |
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| I have just purchased the menu - but the softery.com button still appears as the first button in the menu. How do I get rid of this? |
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| You should reinstall the extension and then insert the menu on your webpage. |
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| I downloaded the drop down menu and it works great with a couple of exceptions. I'm using only one level of sub-pages. On a couple of buttons, I have 8 and 9 sub-pages. Your menu only shows up to 6 sub-buttons, even though it allows me to add more? |
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| To see all elements in submenu you have to extend the height of menu object in preview mode of Dreamweaver. |
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